Terms and Conditions

Cancellation Policy

Appointments can only be changed or cancelled by sending an email in written format at least 48 hours prior to the session. If you change or cancel within the period of 48 hours, the costs for the consultation will be charged.

Privacy Policy

The following privacy policy describes the way in which Alcyone, Anna Eek deals with personal data and privacy. As a VBAG and RBCZ registered therapist, I believe it is important to be transparent about the way in which I handle your personal data and guarantee your privacy. In particular, this document describes what information I collect about visitors on my website www.annaeek.nl  and those who share personal data with me (collectively “visitors”). Personal data is processed in accordance with laws and regulations, including the General Data Protection Regulation (AVG in Dutch). More information about this can be found on the websites of VBAG and RBCZ.

Why I collect and store data

In order to provide my services to you, to comply with legal and financial obligations applicable to me and to protect my legitimate interests, I collect and store your personal data (by this I mean any information that, through reasonable means, can be used to identify you; hereinafter referred to as “Personal Data”). When you visit my website, you consent to the collection, storage, use, disclosure and other uses of your Personal Information only as described in this privacy policy.

What data do I collect and store

I collect individually identifiable and non-individually identifiable information:Individually identifiable information concerns your personal data. This information is individually traceable, which makes it possible to trace a person. This concerns:

  • Registration information. When you provide information about yourself via my website. For example via the contact form. This usually concerns data such as: full name, e-mail address, telephone number, physical address.
  • Device information. This concerns data from your device such as location data, IP addresses, unique identifiers and other information from your visit on my website.

How do I receive data

I receive personal data from you when you voluntarily provide this data via my website. I also receive personal data from you when you use services on my website.

How I use data

Your data will not be shared, rented or sold to third parties, other than described in this privacy policy.

I can use your data to communicate with you or to improve the website.

Personal data may be shared with our trusted third party suppliers, who may be located in other jurisdictions around the world to host and operate my website. In case they are located outside the EEA, I only share data if they are located in countries that have been approved by the European Commission with regard to the applicable methods of personal data protection.

I may also provide information if I believe in good faith that it is helpful or reasonably necessary to share it for: 1. Applicable law, regulation, legal process or to comply with governmental requests; 2. Enforce my policies (including my treatment agreement) and investigate possible violations thereof; 3. Investigate, detect, prevent or address illegal activity or other violations, suspected fraud or security issues; 4. Establish and exercise my rights to defend myself against legal claims; 5. Prevent harm to the rights, property or safety of me, my users, you or any third party; or for 6. Cooperation with law enforcement agencies and/or in the event that I deem it necessary to exercise intellectual property rights or other rights.

How long do I keep data

I keep your personal data for as long as necessary to comply with our professional legal and policy obligations, to provide our services to you and to settle any complaints.

How I protect your data

I implement and maintain the security of my website and your data with great care. I use procedures and policies that apply within the profession to guarantee the security of your data as much as possible and to prevent unauthorised use. I require external parties to apply comparable security requirements. Despite all measures to protect personal data, I cannot be held responsible for the actions of persons who gain unauthorised access to or misuse my website. Nor can I guarantee that I can prevent such access.


To me it is extremely important to protect the privacy of minors and especially online. My website is not intended for children. I myself will not allow minors to use my services if they do not have prior written permission from the parent(s) or legal representative, as stipulated in the treatment agreement. If you, as a parent or legal representative, discover that your child has provided us with personal data without permission, please contact me via anna@annaeek.nl

What are your user rights

You can at any time:

  • Ask for confirmation whether or not personal data about you is collected and stored;
  • Request insight into the stored personal data;
  • Ask to correct your personal data;
  • Ask to delete your personal data;
  • Object to the collection and storage of your personal data;
  • Ask to limit the collection and storage of your personal data;
  • File a complaint at a supervisory authority.

The above rights are not absolute and may be subject to professional and personal legitimate interests and legal requirements. If you want to make use of the above user rights, you can contact me via anna@annaeek.nl  or use the contact form via my website: www.annaeek.nl


A cookie is a small text file that a website places on your smartphone, computer or tablet when you visit a website. Cookies can be used for many purposes and are very useful. They remember your preferences, automatically activate certain features and can lead you from page to page faster and more effectively. Cookies are also used to show advertisements tailored to your interests and to collect statistical data about your use of the website. My website uses three types of cookies:

  1. Permanent Cookies. These cookies are only read by my website, are stored on your device for a certain period of time and are not deleted when the browser is closed. They are used for repeated visits so that you are recognised and your preferences are saved.
  2. Session cookies. These cookies are temporarily stored whilst visiting websites, so that you can use my website optimally. These cookies are removed from your device as soon as the browser is closed.
  3. Third-Party Cookies. These cookies are set by other online services that provide content on a page you are viewing. This can for instance be for data analysis by external companies that monitor and analyse my web access.

Cookies do not contain any information that can be used to establish your personal identity. Personal data that I store about you can be linked by me to information that is stored in and obtained by cookies. You can disable the cookies via settings on your device. If you choose this option, certain functions on my website may not work optimally. I also use the “Google analytics” tool to collect information about your use of my website. Examples include usage frequency and which pages are visited. The tool does not collect your name or other information that can be used to determine your identity. Instead, they collect your IP address. I do not link data that I collect with Google analytics to personal data. Google’s ability to use and share data that Google Analytics collects about your use of my website is limited by the Google analytics Terms of Use and Google’s Privacy Policy.

Changes to this Privacy Policy

I reserve the right to revise the privacy policy as necessary. Changes are effective immediately from the moment the modified version is posted on my website, replacing the old version with the new version.

How do you contact me

For questions about the website or about your data in the context of the privacy policy, you can contact me via anna@annaeek.nl  or the contact options via my website www.annaeek.nl


Disclaimer Objective

My website provides information related to holistic energetic therapy and the energetic treatments. The information is aimed at informing those interested in holistic energetic therapy and its treatments.

Information is not a substitute for medical care

The information on my website is not intended to replace regular medical care, nor to replace information provided by them, nor is it an aid in making a diagnosis. The information on my website is intended as general information and is not specifically aimed at one individual or one specific medical situation. Visitors on my website can therefore not derive any diagnostic or therapeutic value from this for their own medical situation or that of others. In cases of illness, medical complaints, treatments or research, the information on my website is intended as support. Visitors are advised to timely discuss medical questions and complaints with their own family doctor. You should not postpone or neglect the necessary care or medical advice that you have already obtained on the basis of my (online) information. In the event of acute medical complaints, visitors are advised to contact their own doctor or to dial an emergency number immediately.


The use or application of information from my website is entirely at the user’s responsibility and risk. Liability for any damage, direct and indirect, for whatever reason, arising from or related to the use or application of information from my website is hereby excluded.

Intellectual property rights

All intellectual property rights regarding the texts on my website belong to Anna Eek. Copying, distribution and any other use of the information on my website is not permitted without written permission from Anna Eek.The information on my website has been compiled with care, but is not comprehensive, complete or always accurately updated. Anna Eek cannot guarantee the correctness of the information and accepts no liability for the consequences of its use. Suggestions for improvement are always welcome. This product is a simple and understandable translation of the current privacy legislation and based on the GDPR. Naturally, the applicable laws and regulations are always leading and no rights can be derived from this document.

Last change:  December 13th  2021